I absolutely love Chic Fil A. They’re fast, efficient, in
your face cult-like friendly, and above all else, delicious. And that’s not
all! They never seem to have a bad day. It’s true, every single time I say
thank you for a job superbly done – and believe me, people, they deserve my
thanks - the inevitable response is, and I quote, “My pleasure.” But I don’t
buy it for a second. How in the world could serving me a coke, chicken
sandwich, waffle fries, and a cookie be so damn pleasurable? It isn’t! Unless,
of course, you drink the Kool-aid they offer their less than enthusiastic
employees. Short of that, I’m gonna call bullshit.
Now, that being said, I had what some might refer to as a
moment of awakening. I had just placed my order, acquired the proper
condiments, sat down and awaited my meal. I was approached by a lady in her
early to mid-fifties, well dressed with the appearance of a life well lived.
She handed me my tray, took my table marker, and offered me my food. I smiled
and as I so often do, thanked her for her service. It was then she said
something so out of the ordinary for a Chic Fil A employee that I almost choked on my waffle
fries. She waited until our eyes met, and with her head held high, she said
to me…” You’re welcome!”
My heart dropped. I knew at that very moment we had shared
an experience of passive-aggressive rebellion. She knew damn good and well the
official Chic Fil A response is – and always will be -my pleasure. I smiled;
she smiled, and we went on with our day. But make no mistake, people! That lady
is a rebel. Thank you, passive-aggressive Chic Fil A employee…Thank you.
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